Scale Up Feedback Primer

A Work Extraordinary tool

Prepare the conversation you have been putting off.

Sounding Board is your coach, not a script generator. It asks one question at a time, challenges the vague answers, and hands you talking points in your own words. About five minutes, one conversation at a time.

No account needed to start. Create one whenever you want your sessions saved.

The GROUND framework

Most feedback models script the delivery moment only. GROUND treats the conversation as a genuine two-way exchange, and plans for the reaction.

  • Ground the Behaviour

    Pin the specific, observable fact. Not a story, not a label.

  • Raise the Stakes

    Work out what this actually costs, or what it made possible.

  • Open the Conversation

    The first sentence out of your mouth, an invitation not a verdict.

  • Uncover and Explore

    Ask their view first, share the behaviour and why it matters, explore the impact together.

  • Navigate the Reaction

    Plan for how it lands, and reduce the chance it goes badly.

  • Decide What's Next

    A commitment you both agree, and a follow-up that actually happens.